Frequently Asked Questions
Q: What makes the RTS Sentry different from other similar products in the market?
A: The RTS Sentry provides round-the-clock nonstop operation. For real-time performance, the 16-camera system supports 16 simultaneous camera displays with video recording and optional synchronized audio recording capabilities, motion detection recording and playback. Backup can be done at the same time. Transmission of live video via dialup, high speed Internet and LAN are supported. Remote features such as alarm alert and PTZ controls are offered as a standard package. RTS (Real Time Surveillance) a division of Compu-type Computer services has provided quality products and award winning support for over 13 years.
Q: How many cameras can be connected?
A: The normal configuration for the RTS Sentry 1630 provides for up to 16-camera inputs. The RTS Sentry can then be networked with other RTS Sentries to provide as many inputs as required.
Q: After normal exit of the RTS Sentry program or recovery from failure, are the digital surveillance system settings retained?
A: Yes, The configuration of the digital surveillance system will be saved and reused the next time the system is started. For instance, if you only turn on five cameras out of six camera units and assign only three cameras for video recording, the digital surveillance system will remember all these settings and automatically set itself up the next time you start the system.
Q: Will the RTS Sentry affect the bandwidth of my local area network?
A: No, The RTS Sentry uses MPEG4 compression to keep the file sizes down to 2.5 kilobits per frame. This enables real time remote access on the local area network without affecting Internet bandwidth.
Recording
Q: Can I have non-stop 24-hour video recording without any interruption?
A: Yes, The RTS Sentry provides around the clock non-stop video and audio recording when using Playback, Remote Recording, Alarm functions and remote audio
Q: Does the RTS Sentry have tamper protection?
A: Yes, video watermarks and a series of passwords will prevent any alteration of recorded video files.
Q: In case an intruder sneaks in during the night and nobody is in our company, what other function can the RTS Sentry performs aside from video recording?
A: Once the RTS Sentry receives an alarm triggering, either from alarm inputs or motion detection, it will activate the alarm alert modules to alert a designated remote machine or live video of the alarmed camera can be viewed remotely. It can also be configured to send and e-mail to a designated address with alarm details including a snapshot of when the alarm was triggered.
Q: Can the RTS SENTRY record sound?
A: Sound can be recorded through an optional audio support package. Synchronous playback of video and audio is supported. The RTS Sentry 1630A will support up to 4 audio inputs.
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